We are seeking a highly skilled Site Reliability Engineer (SRE) with expertise in Dynatrace, strong programming and a deep understanding of performance troubleshooting. The ideal candidate will be responsible for ensuring the reliability, availability, and performance of our applications and infrastructure. You will work closely with development, operations, and security teams to implement best practices in observability, automation, and incident management.

Key Responsibilities:

1. Deploy, configure, and manage Dynatrace Managed / SaaS to monitor application and infrastructure performance.
2. Develop and maintain  for monitoring, alerting, and system reliability improvements.
3. Analyze performance data, identify bottlenecks, and perform root cause analysis (RCA) for production incidents.
4. Design and implement SLOs, SLIs, and error budgets to measure service reliability.
5. Optimize system reliability through proactive capacity planning and incident response.
6. Work with DevOps teams to implement CI/CD pipelines, automated deployments, and infrastructure as code (IaC).
7. Collaborate with development teams to enhance observability and improve system performance.
8. Lead incident response and post-mortem analysis, ensuring continuous improvement in operational resilience.
9. Develop dashboards, alerts, and reports in Dynatrace to improve visibility into system health and application performance.
10. Communicate technical findings effectively with engineering teams, management, and stakeholders.

Required Skills & Qualifications:

1. 5+ years of experience in a Site Reliability Engineer (SRE) / Performance Engineer / DevOps role.
2. Strong experience with Dynatrace Managed or SaaS, including custom dashboards, alerting, and problem resolution.
3. Proficiency in Python for automation, scripting, and performance monitoring.
4. Hands-on experience in performance troubleshooting, root cause analysis (RCA), and system optimization.
5. Solid understanding of Linux/Unix/Windows systems, networking, and cloud platforms (AWS, Azure, GCP, or Alibaba Cloud).
6. Experience with CI/CD tools (Jenkins, GitLab CI, ArgoCD, etc.) and Infrastructure as Code (Terraform, Ansible, etc.).
7. Strong knowledge of observability tools, logging, and distributed tracing.
8. Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
9. Ability to work in a fast-paced, high-availability production environment and respond effectively to incidents.
10. Experience in automated performance testing using tools like JMeter, Gatling, or k6 is plus.

Job Title: Senior Data Center Operations Engineer

Location: Riyadh

Reports to: Network Operations Manager

Job Type: Full-Time

________________________________________

Job Summary:

We are seeking a highly experienced Network Operations Engineer to manage and support day-to-day operations across data center, IP/MPLS, and optical networks. The ideal candidate will bring operational excellence in maintaining high availability and performance across Cisco ACI, Nexus, DWDM systems, BGP/MPLS networks, and security components like ACLs and DDoS protection.

________________________________________

Key Responsibilities:

• Monitor, troubleshoot, and resolve faults across data center, IP, and L1 DWDM layers.

• Perform regular health checks on Cisco ACI, Nexus 9K, DWDM platforms, and edge routers.

• Apply and maintain Access Control Lists (ACLs), firewall rules, and load balancer configurations.

• Engage in change management and maintenance windows (MWs) for upgrades or new deployments.

• Coordinate with vendors and transmission teams for issue escalations and root cause analysis.

• Maintain accurate documentation (topologies, IP allocations, fiber maps, ACL inventories).

• Use tools like Ansible for operational automation (backups, monitoring, config push).

• Respond to DDoS attacks and provide mitigation using network tools and scrubbing appliances.

________________________________________

Required Technical Skills:

• Cisco ACI & Nexus 9K operational management

• BGP, ISIS, MPLS, L3VPN

• DWDM troubleshooting (Ciena, Huawei, Nokia, or Cisco)

• Access lists, Load balancers, DNS/CDN

• Ansible for basic automation and reporting

• Network monitoring tools (SolarWinds, Zabbix, ELK, etc.)

________________________________________

Qualifications:

• CCNP certified (DC or SP)

• 5–8 years in telecom or data center NOC/SOC roles

• Experience with 24x7 operational support models

Job Title: Sales Manager – Sports and Entertainment

Location: Riyadh, Saudi Arabia

Experience Required: Minimum 2–3 years

Type: Full-time

Role Overview

We are seeking a dynamic and motivated Sales Manager to drive growth opportunities and cultivate high-value relationships across the sports and entertainment landscape in Saudi Arabia. This role combines strategic client engagement with proactive sales, working with federations, clubs, brands, and government stakeholders to unlock commercial value and deliver impactful solutions. The ideal candidate has 2–3 years of relevant experience and thrives in a fast-paced, opportunity-driven environment.

Key Responsibilities

* Lead sales efforts across assigned verticals within sports and entertainment, including federations, clubs, event organizers, and private sector brands.

* Identify and pursue new sales opportunities, partnerships, and strategic initiatives aligned with the company's service offerings.

* Act as the main point of contact for key stakeholders—building relationships, understanding needs, and offering tailored solutions.

* Develop pitch decks, proposals, and commercial presentations to secure new business and grow existing accounts.

* Collaborate with internal teams (strategy, creative, delivery, and operations) to design and present compelling proposals.

* Represent the company at industry events, conferences, and client meetings to promote offerings and generate leads.

* Work closely with account managers to ensure smooth project handovers and consistent client satisfaction post-sale.

* Track pipeline activity, maintain CRM records, and report regularly on lead conversion, targets, and BD performance.

* Stay updated on sports, entertainment, and government initiatives in Saudi Arabia and the region to inform growth strategy.

Requirements

* 2–3 years of experience in business development, client services, or commercial roles in sports, entertainment, or consulting.

* Bachelor’s degree in Business, Marketing, Sports Management, or a related field. Master’s degree is a plus.

* Demonstrated ability to generate leads, close deals, and grow client accounts.

* Strong familiarity with Saudi Arabia’s Vision 2030 and the sports/entertainment ecosystem in the region.

* Excellent communication and negotiation skills in both English and Arabic.

* Strong proficiency in PowerPoint, Excel, and CRM/project management tools (e.g., Notion, Salesforce, HubSpot).

* Strategic mindset, commercial acumen, and a proactive, self-driven approach.

Business development manager

Job Title: Business Development Manager – IT & Software Solutions

Location: Riyadh, KSA

Employment Type: Full-time

About the Role:

We are seeking a dynamic and results-driven Business Development Manager with a strong background in IT and software solutions to join our growing team. This role is key to driving growth, building strategic relationships, and expanding our footprint in the technology and enterprise software space.

Key Responsibilities:

1. Identify and pursue new business opportunities in the IT and software sectors, focusing on enterprise and B2B clients.
2. Develop and execute a comprehensive sales strategy aligned with company goals and market trends.
3. Build and maintain long-term relationships with clients, partners, and key stakeholders.
4. Conduct market research to stay updated on industry developments and competitive landscape.
5. Collaborate with product, marketing, and technical teams to tailor solutions that meet client needs.
6. Prepare and deliver compelling sales presentations, proposals, and demos.
7. Negotiate contracts and close deals to meet or exceed revenue targets.
8. Track sales performance and prepare regular reports for senior management.

Qualifications:

1. Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.
2. Minimum of 4–6 years of experience in business development or sales, specifically in the IT/software industry.
3. Proven track record of meeting or exceeding sales targets in a B2B environment.
4. Strong understanding of software solutions, cloud technologies, and digital transformation.
5. Excellent communication, negotiation, and presentation skills.
6. Ability to work independently and as part of a cross-functional team.
7. Fluent in English; Arabic is a plus (if relevant to your region).

Preferred Skills:

1. Experience in SaaS, enterprise software, or IT services sales.
2. Familiarity with CRM systems (e.g., Salesforce, HubSpot).
3. Understanding of public sector or specific industry verticals (e.g., telecom, banking, healthcare) is a plus.

Quality Senior Software Engineer (GIS experience)

Position Overview:

As a Senior Quality Software Engineer, you will be responsible for ensuring the quality and reliability of our GIS-based applications and API integrations. This is an exciting role where you will contribute to the testing and validation of complex data systems, geographical analysis, and real-time data processing. You will leverage your experience in functional testing, API testing, data analysis, and problem-solving to ensure that our products meet high standards of excellence.

Key Responsibilities:

1. Design, develop, and execute comprehensive test plans, test cases, and automated tests for GIS-based applications, APIs, and integrated systems.
2. Perform functional and integration testing for geospatial software and systems, ensuring the accuracy and reliability of geographically referenced data.
3. Leverage data analysis skills to evaluate large datasets, identify patterns, and verify the correct processing of spatial data and geographic information.
4. Work with cross-functional teams including developers, product managers, and GIS specialists to understand product requirements and ensure quality at all stages of the SDLC.
5. Develop and execute automated API tests using tools like Postman, SoapUI, or custom scripts to validate RESTful APIs and integrated services.
6. Participate in reviewing test case designs and provide constructive feedback to ensure thorough coverage of all functional and non-functional requirements.
7. Perform manual testing for complex geographic data-related use cases, and use GIS software tools to verify data accuracy and functionality.
8. Troubleshoot complex issues related to data, GIS layers, API integrations, and geographical rendering.
9. Ensure clear and accurate documentation of test results, defects, and resolutions, and prepare detailed test case reports.
10. Report key quality metrics and drive quality improvements based on analysis and test outcomes.
11. Collaborate with teams on continuous integration and continuous testing practices, contributing to an effective CI/CD pipeline.
12. Stay up-to-date with industry trends and GIS technologies, bringing new ideas and testing methodologies to improve our processes.

Required Skills and Qualifications:

1. Bachelor’s degree in Computer Science, Engineering, Geography, GIS, or a related field (or equivalent experience).
2. 5+ years of experience in software quality assurance or software engineering, with a strong focus on GIS and API testing.
3. Experience with Geographic Information Systems (GIS), including tools like ArcGIS, QGIS, or similar platforms.
4. Strong knowledge and hands-on experience with API and integration testing, including the use of tools such as Postman, Swagger, or SoapUI.
5. Solid experience in functional testing for complex software systems, especially in the context of geospatial data and services.
6. Familiarity with data analysis techniques, ability to work with geospatial datasets (e.g., shapefiles, GeoJSON, KML), and an understanding of coordinate systems and projections.
7. Excellent problem-solving skills to identify issues in geospatial data and workflows, as well as troubleshooting integration points.
8. Proficiency in documentation and test case design to ensure comprehensive coverage and accurate reporting.
9. Strong communication skills, with the ability to collaborate effectively with cross-functional teams, present findings, and contribute to documentation.
10. Familiarity with GIS-related concepts such as map rendering, geospatial queries, geocoding, spatial analysis, and geospatial databases.
11. Knowledge of Agile and Scrum methodologies, and experience with version control systems (Git, SVN).

Desired Skills:

1. Proficiency in scripting languages (Python, JavaScript) for automation, especially for geospatial data or API testing.
2. Experience with cloud platforms (AWS, Azure, Google Cloud) and their GIS-related services.
3. Knowledge of performance testing for APIs and large geospatial data systems.
4. Prior experience in continuous integration (CI) and continuous delivery (CD) practices.
5. Familiarity with performance testing tools like JMeter or LoadRunner, specifically for API and geospatial applications.

Quality Senior Software Engineer - GIS Domain (REMOTE)

Job Overview:

We are seeking a talented and experienced Senior Quality Software Engineer to join our growing team. The ideal candidate will have a strong background in Functional Testing with hands-on experience in the Geographic Information System (GIS) domain, ensuring the quality and functionality of software applications that process geographically referenced information. The role requires the ability to design, document, and execute test cases, as well as collaborate closely with cross-functional teams to maintain high standards of software quality.

Key Responsibilities:

1. Functional Testing & Quality Assurance:
2. Design, develop, and execute test cases to ensure the functional quality of software products, focusing on GIS and geographically referenced data.
3. Perform manual and automated functional testing to identify software defects, performance issues, and functionality gaps.
4. Ensure that all software releases meet the highest quality standards through comprehensive testing and defect management.
5. GIS Domain Expertise:
6. Leverage your deep understanding of Geographic Information Systems (GIS) to perform specialized testing related to geospatial data processing, map rendering, geolocation-based features, and spatial analysis.
7. Collaborate with GIS experts and developers to understand requirements and translate them into test scenarios and use cases.
8. Ensure that all spatial data outputs are accurately displayed and conform to system specifications.
9. Test Case Documentation & Reporting:
10. Design, document, and maintain test cases, test plans, and testing procedures.
11. Produce detailed, clear, and concise reports on testing progress, issues, and results.
12. Provide regular updates to development teams on issues discovered and track them to resolution.
13. Collaboration & Communication:
14. Work closely with developers, product managers, and other stakeholders to understand software requirements and ensure proper test coverage.
15. Act as a key point of contact for all quality-related concerns, offering solutions and guidance to team members and clients.
16. Communicate testing results, challenges, and insights effectively to non-technical stakeholders.
17. Continuous Improvement:
18. Stay up to date with the latest trends, best practices, and tools in software quality and testing, particularly in the GIS domain.
19. Contribute to improving testing frameworks, processes, and methodologies to enhance overall team efficiency.

Qualifications:

1. Bachelor’s degree in Computer Science, Engineering, or a related field. Equivalent practical experience will also be considered.
2. 5+ years of experience in software quality engineering, including functional testing and quality assurance.
3. Strong hands-on experience with Geographic Information Systems (GIS), geospatial data analysis, and georeferenced applications.
4. Proficiency in functional testing, including test case creation, execution, and defect management.
5. Experience with GIS tools (e.g., ArcGIS, QGIS, Google Maps API, etc.) and spatial databases (e.g., PostGIS, SQL Server with spatial extension).
6. Solid understanding of test automation tools and frameworks (e.g., Selenium, JUnit, TestNG, or similar).
7. Experience in documentation and reporting of test cases, results, and bug tracking.
8. Excellent communication skills, both written and verbal, with the ability to communicate complex concepts to both technical and non-technical audiences.
9. Ability to work in a fast-paced, collaborative environment and prioritize tasks effectively.

Preferred Skills:

1. Experience with automated testing frameworks for GIS-based applications.
2. Knowledge of agile methodologies (Scrum, Kanban) and experience working in an agile environment.
3. Familiarity with cloud platforms (AWS, Azure, etc.) and testing in cloud environments.
4. Experience with performance testing or load testing related to geospatial applications.

Quality Senior Software Engineer

Company Description

TestCrew is a global provider specializing in Software Quality & Testing services. We deliver quality services across various industries, corporate, and government sectors, providing valuable feedback to ensure customer satisfaction. Our professional ISTQB certified Crew members offer a range of testing services, including Functional Testing, UAT, Integration Testing, Performance Testing, and Cybersecurity Testing.

Role Description

This is a full-time on-site role for a Software Quality Assurance Engineer located in Riyadh. The QA Engineer will be responsible for software quality, quality assurance, manual testing, and software development. Tasks will include testing software functionality, ensuring quality standards, and collaborating with development teams to enhance product quality.

Qualifications

1. Software Quality and Quality Assurance skills
2. Manual Testing experience
3. Banking Domain Experience is preferable
4. Automation Experience Preferable
5. Strong understanding of Software Development Lifecycle processes
6. Knowledge of testing methodologies and tools
7. ISTQB certification is a mandatory
8. Experience with Automation Testing is beneficial
9. Bachelor's degree in Computer Science or related field

Job Description:

We are seeking a highly motivated Account Manager to join our dynamic team. In this role, you will be responsible for engaging with potential and existing clients, understanding their needs, and ensuring their satisfaction with our QA and IT solutions. You will play a critical role in ensuring operational efficiency, customer satisfaction, retention, and growth.

Key Responsibilities:

Sales Support:

1. Participate in initial discovery calls with potential clients to understand their business objectives, challenges, and pain points.
2. Develop and deliver educational materials and resources to inform clients on best practices for QA and IT implementation and utilization.
3. Collaborate with clients to define the scope of projects and ensure alignment with their business needs.
4. Tailor QA and IT solutions to meet the specific requirements of each client, ensuring maximum impact and value.

Operational Efficiency:

1. Ensure that all client deliverables meet the highest quality standards during the onboarding process.
2. Provide proactive support to help clients derive maximum value from our QA and IT products and services.
3. Identify areas for process improvement and implement best practices to optimize service delivery.
4. Monitor key performance metrics (e.g., customer satisfaction scores, renewal rates) to track the success of customer success initiatives.

Customer Success & Satisfaction:

1. Monitor client satisfaction levels through regular feedback sessions and surveys.
2. Address client concerns or issues promptly, ensuring timely resolutions and maintaining strong relationships.
3. Develop and implement strategies to improve client satisfaction, retention, and loyalty.
4. Conduct regular check-ins with clients to ensure their ongoing needs are met and provide insights and recommendations based on project outcomes.
5. Provide clients with guidance and support to optimize their use of QA and IT services.

Retention & Growth:

1. Identify and pursue opportunities for upselling and cross-selling additional services to existing clients.
2. Develop and execute client retention strategies to strengthen long-term partnerships.
3. Track and report on client engagement, satisfaction metrics, and overall performance to management.

Qualifications:

1. Bachelor's degree in Business, Computer Science, Engineering, or a related field.
2. 3+ years of experience in customer success, sales support, or account management, preferably in QA, IT services, or telecom.
3. Preferable Saudi Nationality
4. Strong communication and presentation skills, with the ability to explain complex technical concepts to non-technical clients.
5. Ability to build and maintain strong client relationships and handle sensitive situations professionally.
6. Experience in using CRM systems and managing customer feedback and satisfaction metrics.
7. Strong analytical and problem-solving skills, with a focus on improving operational efficiency.
8. Ability to identify new opportunities for service expansion and client growth.

Job Purpose:

The Partnership Manager will be responsible for developing and managing strategic alliances with key partners to drive revenue growth, expand market reach, and support product adoption. The ideal candidate will have a strong background in the software industry, a solid understanding of the Software Development Life Cycle (SDLC), and the ability to collaborate with both technical and commercial teams to ensure successful partner engagement.

Key Responsibilities:

1. Build, manage, and strengthen strategic relationships with technology and business partners.
2. Collaborate with partners to drive joint sales efforts, product alignment, and market expansion.
3. Understand partner solutions and how they integrate or complement the company's software offerings.
4. Work closely with internal sales, product, engineering, and marketing teams to ensure alignment on partner initiatives.
5. Identify and close new partnership opportunities that support business goals and product strategies.
6. Drive partner enablement through training, co-marketing campaigns, and joint go-to-market plans.
7. Monitor and report on the performance of partnerships, including pipeline contribution, revenue impact, and engagement metrics.
8. Provide strategic input into product development by gathering partner and market feedback.
9. Ensure partners understand and follow best practices in SDLC and integration models.
10. Negotiate and manage partner contracts, including revenue-sharing agreements and service expectations.

Qualifications & Requirements:

1. Bachelor’s degree in Business, Computer Science, Information Technology, or related field.
2. 5+ years of experience in partnership management, business development, or channel sales within the software industry.
3. Strong understanding of software products, platforms, and the full Software Development Life Cycle (SDLC).
4. Demonstrated success in building partnerships that drive sales and product adoption.
5. Ability to bridge the gap between technical and business stakeholders.
6. Excellent negotiation, communication, and presentation skills.
7. Experience working with cross-functional teams in Agile environments.
8. Proficiency in CRM and partnership management tools (e.g., Salesforce, PartnerStack, HubSpot).

Mandatory Skills:

Experience in  cloud services, or enterprise software.

Quality Senior Software Engineer (Banking domain experience)

Job Summary:

We are looking for a passionate and experienced Lead – Software Quality Control to oversee the planning, coordination, and execution of quality assurance activities across multiple projects. The ideal candidate will be responsible for leading a team of QA engineers, defining test strategies, implementing best practices, and ensuring the delivery of high-quality software products that meet both functional and non-functional requirements.

Key Responsibilities:

1. Lead and mentor a team of software quality engineers and testers.
2. Define, implement, and improve QA processes, strategies, and standards.
3. Collaborate with cross-functional teams including development, product, and project management to understand requirements and deliver testable solutions.
4. Create comprehensive test plans and test cases based on functional specifications and technical requirements.
5. Manage end-to-end testing efforts including functional, regression, integration, performance, and security testing.
6. Review test documentation and ensure full coverage of requirements.
7. Identify, log, and track defects using appropriate defect tracking tools (e.g., JIRA, Bugzilla).
8. Automate test scenarios where applicable using tools like Selenium, Cypress, or similar.
9. Ensure timely delivery of QA deliverables in line with project timelines.
10. Provide regular status updates, metrics, and reporting on QA activities.
11. Drive continuous improvement in testing methodologies and tools.
12. Act as the primary QA contact for key projects, providing guidance on quality and risk.

Required Skills & Qualifications:

1. Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
2. 7+ years of experience in software testing and quality control.
3. Minimum of 2 years in a QA Lead or similar leadership role.
4. Strong experience with manual and automated testing.
5. Familiarity with modern QA tools (e.g., Selenium, TestNG, JIRA, Jenkins, Postman).
6. Understanding of SDLC, STLC, and Agile methodologies (Scrum/Kanban).
7. Knowledge of performance testing tools (e.g., JMeter) is a plus.
8. Excellent analytical, problem-solving, and communication skills.
9. Ability to lead a team and manage multiple priorities under tight deadlines

The Demand Generation Lead will design and execute multi-channel demand generation strategies—spanning digital (paid ads, SEO, email) and non-digital (events, executive boardrooms, partnerships)—to drive high-quality leads, accelerate pipeline growth, and boost revenue. This role requires a mix of strategic planning, hands-on execution, and cross-functional collaboration with sales and product teams.

A. Key Responsibilities:

A.1. Strategy & Planning:

- Develop integrated demand generation strategies (digital + offline) to attract and convert target accounts.

- Identify high-impact events, conferences, and executive roundtables for brand visibility and lead generation.

- Partner with sales on account-based marketing (ABM) initiatives for key enterprise prospects.

A.2. Campaign Execution:

A.2.1. Digital Channels:

- Run paid ads (Google, LinkedIn, retargeting), SEO, and email nurture campaigns.

- Optimize landing pages, lead magnets, and webinar strategies.

- Manage marketing automation for lead scoring and nurturing.

A.2.2. Non-Digital Channels:

- Plan and execute industry events (trade shows, conferences, meetups) to generate leads.

- Organize executive boardroom sessions and invite-only roundtables for high-value prospects.

- Build strategic partnerships (tech alliances, associations) for co-marketing opportunities.

- Leverage speaking engagements, sponsorships, and PR to amplify brand authority.

A.3. Analytics & Optimization:

- Track KPIs (MQLs, SQLs, event ROI, CAC) across all channels.

- Refine strategies based on data insights and A/B testing.

- Ensure seamless lead handoff between marketing and sales.

B. Qualifications & Skills

- Minimum 15 years in demand generation, with experience in both digital and offline channels (B2B/SaaS preferred).

- Proven success in event marketing, executive engagements, and partnership-driven lead gen.

- Expertise in marketing automation, paid ads, and CRM tools.

- Strong analytical, project management, and stakeholder alignment skills.

Quality Senior Software Engineer

Business Development Manager (Observability & ALM)

As the Business Development Manager, you will play a key role in driving the growth and expansion of our solutions across multiple verticals. You will be responsible for identifying new business opportunities, nurturing existing partnerships, and expanding our client base while managing the sales pipeline and contributing to the success of our team.

Key Responsibilities:

Observability and APM:

1. Identify new opportunities for promoting our observability and APM solutions, ensuring the delivery of top-notch performance management tools to businesses.
2. Work with the product and engineering teams to align solutions with client needs and manage the integration of observability tools with customers’ infrastructure.
3. Understand market trends and competitor solutions in observability and application performance management, and position our offerings effectively in the marketplace.

JIRA and ALM:

1. Promote and sell JIRA and ALM solutions to enterprise clients, focusing on Agile project management and workflow solutions.
2. Lead the sales process for JIRA and related Atlassian products, showcasing how they can improve collaboration, tracking, and project management.
3. Collaborate with the technical team to help with JIRA configuration and integration to meet the needs of clients and prospects.

Sales & Managing Pipeline:

1. Build, manage, and track a robust sales pipeline for our observability, APM, and JIRA solutions.
2. Develop and execute strategies to generate new leads, manage opportunities, and close deals.
3. Forecast sales targets, set performance metrics, and ensure they are met within timelines.
4. Nurture relationships with leads and clients to ensure high customer retention and identify upsell/cross-sell opportunities.

Channels & Partnerships:

1. Identify and develop new channel partnerships and strategic alliances to drive sales growth.
2. Negotiate and manage partner agreements, ensuring long-term, mutually beneficial relationships.
3. Work closely with Sales, Marketing, and Product Teams to design and execute joint marketing initiatives and co-branded campaigns with partners.
4. Stay updated on partner technologies, tools, and best practices, and evaluate new partnerships that can expand market reach.

Key Qualifications:

1. Proven experience for more than 4 years in business development, preferably in the Observability, APM, JIRA, or ALM space.
2. Strong understanding of observability tools (such as Datadog, New Relic, Prometheus, etc.) and application performance management principles.
3. In-depth knowledge of JIRA and Atlassian tools in Agile project management, ideally with previous experience in JIRA configurations and customization.
4. Strong experience in sales pipeline management and ability to forecast sales, manage key client accounts, and drive business growth.
5. Excellent understanding of partner ecosystems, with experience building and managing strategic partnerships.
6. Demonstrated success in negotiating contracts, handling partner relationships, and driving new business opportunities.
7. Exceptional communication, presentation, and interpersonal skills, with the ability to collaborate cross-functionally.
8. Results-driven with a passion for sales, business growth, and technology solutions.

Preferred Qualifications:

1. Experience working in the enterprise software or SaaS industry.
2. Strong technical background with an understanding of system integrations, particularly in observability and project management tools.
3. Previous JIRA certifications (e.g., ACP-100, ACP-600) or experience in ALM tools.
4. Agile certifications (e.g., Certified Scrum Master, SAFe Agilist).
5. Experience in global partnerships, particularly in the tech and software space.